Shipping Policy
Thank you for shopping at Pura Bazaar! We aim to provide a seamless shopping experience for our customers while ensuring our vendors can efficiently fulfill orders. Please review our shipping policy below to understand how we handle deliveries.
- Shipping Partners
We collaborate with trusted third-party logistics providers (e.g., Blue Ex Courier Service) and vendor-owned delivery services to ensure your orders reach you safely and on time.
- Shipping Areas
We currently ship to all major cities and regions across Pakistan. Some remote areas may have limited coverage, and delivery times may vary. During checkout, you can confirm whether we deliver to your location.
- Shipping Fees
- Shipping fees vary depending on the product size, weight, and delivery location.
- Shipping fees will be displayed at checkout before you confirm your order.
- Delivery Time
- Standard Delivery: 10–15 business days for most locations.
- Delivery times may vary depending on the product availability, and your delivery address.
- Delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or logistical issues.
- Order Processing
- We typically process orders within 1–2 business days after payment confirmation.
- Once your order is shipped, you will receive a tracking number via email to monitor your package.
- International Shipping
Currently, we only ship within Pakistan. International shipping may be introduced in the future.
- Shipping Restrictions
- Some items may have shipping restrictions due to size, weight, or legal regulations (e.g., hazardous materials, perishable goods).
- Our Vendors are responsible for ensuring their products comply with shipping regulations.
- Undelivered or Returned Packages
- If a package is returned to the vendor due to an incorrect address, customer unavailability, or refusal to accept delivery, the customer will be responsible for return fee & additional shipping fees for re-delivery.
- If the customer does not wish to proceed with re-delivery, a refund will be issued minus the original shipping fees including return fee.
- Damaged or Lost Packages
- If your package is lost or damaged during transit, please contact our customer support team within 24 hours of delivery.
- We will work with the vendor and shipping provider to resolve the issue, which may include a replacement, refund, or compensation.
- Contact Us
For any questions or concerns regarding shipping, please click here to contact our customer support team.
- Policy Updates
We reserve the right to update this shipping policy at any time. Any changes will be communicated to our customers via email or notifications on our platform.
By shopping on Pura Bazaar, you agree to the terms outlined in this shipping policy. Thank you for choosing us!
Shipping Policy
Thank you for shopping at Pura Bazaar! We aim to provide a seamless shopping experience for our customers while ensuring our vendors can efficiently fulfill orders. Please review our shipping policy below to understand how we handle deliveries.
- Shipping Partners
We collaborate with trusted third-party logistics providers (e.g., Blue Ex Courier Service) and vendor-owned delivery services to ensure your orders reach you safely and on time.
- Shipping Areas
We currently ship to all major cities and regions across Pakistan. Some remote areas may have limited coverage, and delivery times may vary. During checkout, you can confirm whether we deliver to your location.
- Shipping Fees
- Shipping fees vary depending on the product size, weight, and delivery location.
- Shipping fees will be displayed at checkout before you confirm your order.
- Delivery Time
- Standard Delivery: 10–15 business days for most locations.
- Delivery times may vary depending on the product availability, and your delivery address.
- Delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or logistical issues.
- Order Processing
- We typically process orders within 1–2 business days after payment confirmation.
- Once your order is shipped, you will receive a tracking number via email to monitor your package.
- International Shipping
Currently, we only ship within Pakistan. International shipping may be introduced in the future.
- Shipping Restrictions
- Some items may have shipping restrictions due to size, weight, or legal regulations (e.g., hazardous materials, perishable goods).
- Our Vendors are responsible for ensuring their products comply with shipping regulations.
- Undelivered or Returned Packages
- If a package is returned to the vendor due to an incorrect address, customer unavailability, or refusal to accept delivery, the customer will be responsible for return fee & additional shipping fees for re-delivery.
- If the customer does not wish to proceed with re-delivery, a refund will be issued minus the original shipping fees including return fee.
- Damaged or Lost Packages
- If your package is lost or damaged during transit, please contact our customer support team within 24 hours of delivery.
- We will work with the vendor and shipping provider to resolve the issue, which may include a replacement, refund, or compensation.
- Contact Us
For any questions or concerns regarding shipping, please click here to contact our customer support team.
- Policy Updates
We reserve the right to update this shipping policy at any time. Any changes will be communicated to our customers via email or notifications on our platform.
By shopping on Pura Bazaar, you agree to the terms outlined in this shipping policy. Thank you for choosing us!